Why Chem-Dry QuickDry – Question That Needs Answering
Why Chem-Dry QuickDry? What makes us different? The starting point could be to compare ourselves with steam cleaners. They use large volumes of water to clean carpets and couches. If you combine this cleaning process with high heat, the results can be that you damage or shrink carpet fibres or the upholstery fabric. Unless you have exceptional extraction, some moisture goes through to underlay, carpet backing or the foam of the fabric couches. Mould growth in carpets may only be discovered years later. The cheap carpet steam clean may not be so affordable after all.
More About Us….
Our business started in 1990. In the very beginning, we only offered our basic carpet and lounge cleaning services. Fast forward to the present and so much has changed but some things remain the same. The original owner is still running our daily activities. It is an Australian owned business with strong links to the Sydney market. Although we are part of a franchise, QuickDry is independently owned and operated ever since we started.
We have a strong and ongoing relationship with our staff and customers. Our employees have decades of cleaning experience. We also offer many more services than our competitors. We have listed 12 services but this has increased again. From the normal carpet and upholstery cleaning to rugs, tiles, mattresses and full home sanitisation. We use fast drying eco-friendly cleaning solutions to make sure your furnishings are clean and hygienic. We are there to solve your cleaning problems.
What Makes Our Cleaning Solutions Special?
Our company uses the most advanced cleaning solutions that you can find. The research for our products complies with stringent US legislation. Not only does our carbonated cleaning dry fast but it is also family friendly. The advantages of fast-drying cleaning are obvious. There is no chance of shrinking carpets. You will be able to use your furnishings within hours. No harmful chemicals mean no extra allergies. There is a lot to like about Chem-Dry! We offer a water-based low moisture cleaning system leaving carpets, rugs and upholstery to dry quickly.
Our company is geared towards providing a quality service with well-trained technicians. We only use world class cleaning chemicals to give customers the very best carpet, rug, upholstery and tile cleaning results possible. Our customer relationship management (CRM) focus has been on customer satisfaction.
We offer a very wide range of services
We have expanded our service over time to include rug restoration, tile and grout cleaning and stone restoration. Chem-Dry QuickDry also boasts an emergency smoke/fire/water damage service. When disaster strikes, we respond within hours. Our technicians are IICRC trained for your peace of mind. We are also a preferred supplier of major insurance companies. Should you need to to make a claim for a wet carpet. flooded home or soot affected contents, our staff are able to guide you through the paperwork requirements.
Chem-Dry QuickDry is fully insured and our work is guaranteed. 80% of our customers are repeat and referral business. We have a strong commitment to quality professional service provision. Our network is consistently rated the number 1 carpet cleaning franchise around the world.
Our Customer Service Section Tries Harder
Your first contact is usually via phone or email. Our staff will reply to all your questions. We believe that we are there to answer all your queries and concerns. You will always speak to a person who understands the cleaning process and the logistics of working in a large city. We will try and fit in with your schedule if at all possible.
Every job is accompanied with a tax invoice. We carry $20 million public liability insurance for your peace of mind. The appropriate security checks for staff is also in place. If a problem arises with a job, our office staff will arrange a return visit free of charge. We will always put your customer needs first.