Chem-Dry FAQ – questions from our customers
Chem-Dry FAQ is a short summary of the various questions which get asked most frequently. Please take a look at Chem-Dry FAQ for guidance, and if you are unable to find your answer from our website, please either give us a call or email us for more information.
Why use Chem-Dry?
Our low moisture Sydney carpet and rug cleaning (including Persian rug cleaning) system leaves carpets drier and prevents mould growth. Our primary professional cleaning chemical is the Natural 2 and Natural 4 which is a safe not toxic water-based chemical. All our cleaning chemicals are produced in the USA where each product is extensively tested for effectiveness and safety. The entire Chem-Dry chemicals range complies with Australian OHS laws.
Do I have to move furniture?
When you require rug cleaning and carpet cleaning, it is very helpful if you move small items/valuables out of the way. Our technician will move most items but we exclude things like bookcases, wall units and beds not on castors and work around items not possible to move.
Do I have to stay off the carpets or couches?
You can walk on the carpets immediately after the cleaning and carpets are mostly touch dry after 2-3 hours after the clean. Upholstery is normally dry in around 4-8 hours, depending on the fabric. If fabric has been protected it should be left alone 12 hours to allow the protection to cure on the fabric.